We have certain security measures in place to ensure that account closure is conducted by you.
Because of these security measures, you need to write an account closure petition and take a photo in the form of a selfie
with your ID.
We kindly ask you to keep the front of your ID and your petition document together
and send a photo with your face and wish tile visible.
The ID and the texts in your petition should be clearly legible.
''Attention the Bitci Support Department,
I want to close my account defined in my name.
If you submit the above information and documents, your account closure request
will be processed.