First, make sure you check the correct email that is defined in your Bitci.com account. Check the junk / spam folder of your e-mail box and make sure that the "no-reply@notification.bitci.com" e-mail address is not on the block list. After clearing your e-mail inbox, please make your confirmation mail request again. After these operations, if your problem continues, you can request support from the call center line at ''+90 850 255 48 48'', from the live help on our website or via the e-mail address destek@bitci.com.4.2 I cannot get an SMS Code, What Can I Do? First, make sure you check the correct phone number defined to your Bitci.com account. Check the signal strength of your line. If you have made a change of operator or sim card and you cannot receive an SMS code after this process, contact your operator to check if there are any restrictions on your line. After these procedures, if your problem continues, you can request support from the call center line at +90 850 255 48 48, chat and destek@bitci.com
e-mail address.4.3 I have low balances, How can I convert them to BITCI?
Bitci.com log in to your account via our website and click on the "ASSETS" section. In the options that appear, click on the "Convert to BITCI" option. On the page in front of you, check the round box just to the left of the wallets you want to convert as BITCI and click on the "CONVERT" button on the right side of the screen.
I do not receive a confirmation e-mail, what can I do?
Comments
1 comment
I cant enter in my acount,for trading,bitici is whith problems?i am trying to resolve but bitici dont resolve nothing?Whats wrong????
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