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ArticlesRecent activity by ZendeskAdmin
I cancelled my Flexible Staking, but it was not reflected in my account. Reason?
The rewards lost in the staking process are reflected in the users' accounts 24 hours after the completion of the staking period. If it is not reflected in your account within the specified time, y...
Can I cancel my locked staking?
Cancellation of a locked staking operation is not performed until the locked time is complete.
What is staking?
Staking is the process of keeping only your Bitcicoins in the initial stage and other tokens and fan tokens in your wallet for a certain period without spending or transferring them to support Bitc...
Where Can I Return Fan Tokens I Purchased in the Pre-Sale?
Bitci.com your account via our website and log in to the "RETURN OFFER" option by clicking on the "My Assets" section in the top menu. On the screen that appears, you will view the Fan Tokens that ...
How Many Fan Tokens Can I Buy from the Pre-Sale ?
Your purchase limit in the pre-sale differs according to the amount of BITCI COIN in your account. You can reach the purchase limits of those fan tokens to be offered at the https://www.bitci.com/t...
How do I participate in the pre-sale?
On the date of the pre-sale, WEB When you log in to your account through our site and mobile application, you will display the announcement and join button about the pre-sold token in the top menu ...
What are the limits for withdrawing and depositing cryptocurrency?
Money - You can access the limits of crypto money deposits and withdrawals and the purchase limits of fan tokens to be offered to the Supply via the ''https://www.bitci.com/tr/page/limits/ URL.
How do commission rates vary?
Commissions received from buy-sell transactions vary according to account levels. The commissions received on crypto withdrawals differ according to the relevant cryptocurrency. Bitci.com commissio...
Is a Commission Charged on Unrealized Purchase and Sale Transactions?
No commission is charged on unredeemed Purchase – Sale transactions.
What are Bitci.com Commission Rates?
Commissions received from buy-sell transactions vary according to account levels. The commissions received on crypto withdrawals vary according to the relevant crypto money andthe network where the...